1. Introduction
Welcome to SMESuites (“we”, “our”, “us”). We are committed to protecting your privacy and providing a safe user experience. This policy explains how we collect, use, share, and safeguard your information when you use our platform for invoicing, receipts, inventory management, order tracking, customer tracking, and analytics.
2. Information We Collect
Personal Data You Provide:
- Personal Data You Provide: Name, email, business name; optional customer data you enter.
- Automatically Collected Data: Usage metrics, IP address, browser details, cookies.
Automatically Collected Data:
- Usage analytics (e.g., pages visited, features used)
- Device and technical details (IP address, browser type, timestamp)
- Cookies and similar tracking technologies for functionality and performance
3. How We Use Your Information
We use your data to:
- Provide and maintain SMESuites services
- Assist in invoicing, receipt generation, inventory tracking, customer profiles, and analytics
- Send updates, support messages, or relevant communications (you can opt out at any time)
- Enhance and improve our services through aggregated insights
4. Cookies & Tracking Technologies
We use cookies and other technologies to improve your experience, including session storage and analytics. You can manage or disable cookies via your browser settings.
5. Data Sharing & Disclosure
We will not sell or rent your personal data. We may share information with:
- With trusted service providers (email, analytics), under strict confidentiality.
- When legally required to do so.
- As part of a business sale or merger—with continued data protection.
6. Data Security
We implement industry-standard safeguards—encryption, secure servers, access limitations—to protect your data. However, no online system is completely immune to breaches.
7. Data Retention
Your personal data is kept only as long as necessary for service delivery or legal compliance. Usage analytics may be stored longer for improvement purposes.
8. Your Rights
You may have rights including accessing, modifying, or deleting your data, depending on your location. To exercise rights, contact us via the section below.
9. Children's Privacy
SMESuites is not designed for children under 13. If we accidentally collect data about minors, please contact us and we’ll delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically. We’ll post updates here with a revised effective date. Please review it periodically.
11. Contact Us
If you have questions or want to exercise any privacy rights, please reach out:
Email: privacy@smesuites.com
Address: Sunrise estate, Emene, Enugu State